Preface
Wuxi Hershey E-Commerce Co., Ltd. (hereinafter referred to as "we" or "Hershey"), for the purpose of this policy, including the company's subsidiaries and affiliated enterprises, fully understands the importance of personal information to you and will do its best to protect your personal information.
This Privacy Policy (hereinafter referred to as "this policy") is closely related to the Hershey hop services or products you use and the various business functions included in the services or products. We hope you can carefully read and confirm that you have fully understood the contents of this policy before using our products and / or services, and make the appropriate choices according to the guidance of this policy. We try our best to use simple and concise expressions for the relevant terms involved in this policy so that you can better understand them. By using or continuing to use our products and / or services after we update this privacy policy, you mean that you agree to the contents of this Privacy Policy (including the updated version), and agree that we collect, use, save and share your relevant information in accordance with this privacy policy.
If you have any questions about this privacy policy, you can contact us through the way provided in "how to contact us" of this privacy policy.
Catalogue
This policy will help you understand the following:
1. How do we collect and use your personal information
2. How do we use cookies and similar technologies
3. How do we share, transfer and publicly disclose your personal information
4. How do we store and protect your personal information
5. How do you manage your personal information
6. Personal information protection of minors
7. How is this policy updated
8. How to contact us
Text
1¡¢ How do we collect and use your personal information
When you use our products / services, the scenarios where you need / can choose to authorize us to collect and use personal information include:
1. In order to provide you with the basic functions of our products / services, you need to authorize us to collect and use the necessary information. If you refuse to provide the necessary information, you will not be able to use our products / services normally;
2. In order to provide you with the expanded functions of our products / services, you can choose to authorize us to collect and use information. If you refuse to provide the above information, you will not be able to use the relevant additional functions normally or achieve the functional effects we intend to achieve, but it will not affect your normal use of the basic functions of our products / services.
3. In order to provide you with better functions, the application will obtain the user's IMEI and MAC address during use, obtain the storage permission to modify or delete the photos, media content and files on the memory card, and obtain the user's software installation list.
The "personal information" mentioned in this policy refers to various information that can identify the identity of a specific natural person or reflect the activities of a specific natural person by electronic or other means, including but not limited to the name, date of birth, ID number, personal biometric information, address, telephone number, etc. of the natural person. Hershey Yue will only collect and use your personal information for the following purposes described in this policy:
£¨1£© Personal information you directly provide and we automatically collect
1. When you apply to become a member of haoshiyue, in order to facilitate the purchase or use of various products, services or participation in various business activities of haoshiyue, you need to provide the following information: name, gender, date of birth, address, QQ number, wechat, wechat nickname, wechat avatar, social information forwarded and shared by wechat, e-mail address, telephone number, interests, preferences Spouse's name and ID card number and contact information, account information of payment instruments including bank accounts, information provided during online interaction through customer service, questionnaire responses, personal photos, basic business license information of the enterprise you invested in or held important positions (including but not limited to the name and contact information of the legal representative), etc.
2. When you purchase products or services from haoshiyue, in order to realize the functions of user registration, commodity information display and search, order placing, payment, delivery of goods, customer service and after-sales, you need to provide the following information: name, gender, date of birth, address, wechat nickname, wechat Avatar, social information shared by wechat forwarding, e-mail address, telephone number, interest, preference, occupation Account information of payment instruments including bank accounts, information provided during online interaction through customer service, questionnaire responses, personal photos, etc.
3. When you participate in the activities organized by haoshiyue, obtain information, consult, fill out questionnaires or other situations from haoshiyue, you may need to provide: name, gender, date of birth, address, wechat, wechat nickname, wechat avatar, social information forwarded and shared by wechat, e-mail address, telephone number, interest, preference, occupation, information provided during online interaction through customer service, etc Questionnaire responses, personal photos, etc.
4. When you use our Hershey network platform, in order to improve your user experience and better improve our products and services (including the third-party suppliers cooperating with Hershey), we (and the third-party suppliers cooperating with Hershey) will use cookies and other tools to automatically collect your relevant information on the premise of complying with this policy and applicable laws and regulations. The types of information we automatically collect may include: the version number of the software or hardware product you use, the type of input box, the type of text you enter, the type of browser, the time you log in to the system, the details of the web page you browse, your IP address, the hyperlink you click, device parameters, location information, network status, etc.
If you refuse to provide the above information, the use of the functions related to the above information or the corresponding services may be affected (including but not limited to the possibility that you may not be able to register as a member or customer of Hershey, shopping or unable to use the products, services or activities provided by Hershey or the third-party suppliers entrusted by Hershey).
When we intend to use your personal information for other purposes not specified in this policy, we will ask for your consent in advance.
When we intend to use the personal information collected for specific purposes for other purposes, we will ask your consent in advance.
£¨2£© You are fully aware that according to laws, regulations and relevant national standards, we may collect and use your personal information without your authorization and consent in the following circumstances:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and execution of judgments;
4. For the purpose of safeguarding the major legal rights and interests such as the life and property of the personal information subject or other individuals, but it is difficult to obtain their consent;
5. The collected personal information is disclosed to the public by the personal information subject;
6. Your personal information collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary for signing and performing the contract according to your requirements;
8. It is necessary for maintaining the safe and stable operation of the products and / or services provided, such as discovering and handling the faults of the products and / or services;
9. It is necessary for the news unit to carry out legal news reporting;
10. It is necessary for academic research institutions to conduct statistics or academic research based on public interests, and when providing the results of academic research or description to the outside, the personal information contained in the results is de identified;
11. Other circumstances stipulated by laws and regulations.
£¨3£© Rules for the use of your personal information
1. We will use the collected personal information according to the provisions of this policy and in order to realize the functions of our products and / or services. The personal information we collect may be used for the following purposes:
Provide you with relevant services;
Provide after-sales and promotion services of products and / or services to the service personnel appointed by Hershey;
Send you notice, marketing activity information and other commercial information;
Receive your opinions and suggestions, and provide feedback or solutions;
Conduct market research and business analysis;
Maintain and improve the functions of the website;
Ensure the security of the network system.
2. After collecting your personal information, we may need to de identify the data through technical means, and the information after de identification will not be able to identify the subject.Please understand and agree that in this case, we have the right to use the information that has been de identified; Without disclosing your personal information, we have the right to analyze and commercialize the user database.
3. Please note that all personal information you provide when using our products and / or services will continue to be authorized to us during your use of our products and / or services unless you delete or refuse to collect it through system settings. When you meet the agreed account cancellation conditions and cancel your account, all information in your account will be deleted or processed anonymously and stored. We will not collect, use or provide any personal information related to this account. However, the information provided or generated by you during the use of the good time hop service still needs to be kept in accordance with the time required by the supervision, and the competent authority still has the right to inquire according to the law within the legally kept time.
4. We will make statistics on the use of our products and / or services, and may share these statistics with the public or third parties to show the overall use trend of our products and / or services. However, these statistics do not contain any identification information of you.
5. When we show your personal information to others, we will desensitize your information by including content replacement and anonymous processing to protect your information security.
6. When we want to use your personal information for other purposes other than this policy, or when the information collected for specific purposes is used for other purposes, we will ask for your consent in advance (including but not limited to consent by checking).
£¨4£© Third party links
In order to facilitate your use, Hershey hop network platform will selectively provide links to third-party websites. We have no right to manage and control these third-party websites. We recommend that you carefully read their personal information protection policies before using them.
2¡¢ How do we use cookies and similar technologies
£¨1£© Cookie use
To ensure the normal operation of the website, we will store a small data file named cookie on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, the website can store data such as your preferences or goods in the shopping cart.
We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer. Most web browsers have the function of blocking cookies. However, if you do this, you need to change the user settings each time you visit our website, and the corresponding information you recorded before will be deleted, which may have a certain impact on the security of the service you use.
£¨2£© Do not track
Many web browsers have a do not track function, which can publish do not track requests to websites. At present, the major Internet standards organizations have not set up relevant policies to specify how websites should respond to such requests. However, if do not track is enabled on your browser, all our websites will respect your choice.
3¡¢ How do we share, transfer and publicly disclose your personal information
£¨1£© Share
1. We will not share your personal information with any company, organization and individual other than Hershey, except for the following circumstances:
(1) Obtain your explicit consent or authorization in advance (including our authorization based on your consent to this policy);
(2) It shall be provided as required by applicable laws and regulations, legal procedures or the requirements of competent government departments or judicial departments;
(3) To the extent permitted by laws and regulations, it is necessary to provide for the purpose of protecting the interests, property or safety of Hershey, its affiliates or partners, you or other Hershey users or the public;
(4) Only by sharing your personal information can we realize the core functions of our products and / or services or provide the services you need;
(5) Handle disputes or disputes between you and others at your request;
(6) Provided in accordance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
(7) Use based on academic research;
(8) It is used based on the social and public interests in compliance with laws and regulations.
2. We may share your personal information with our related parties (including but not limited to Tianjin haoshiyue Biotechnology Co., Ltd. and its subsidiaries, investment / holding companies, etc.), but we will only share necessary personal information and be bound by the purposes stated in this privacy policy. If our affiliates want to change the purpose of processing personal information, they will ask for your authorization again.
3. We may share your order information, account information, equipment information and location information with third parties such as partners to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and only share the personal information necessary for providing services. Our partners have no right to use the shared personal information for any other purpose.
Currently, our authorized partners include members, product suppliers, service providers and other partners. We send information to suppliers, service providers and other partners that support our business in the world. These support include providing us with infrastructure technology services, sales services, logistics and distribution services, payment services, data processing, event planning services, after-sales services, product promotion services, etc. The purpose of sharing this information is to realize the core functions of our products and / or services. For example, we must share your order information with the logistics service provider to arrange delivery; Or we need to share your order number and order amount with a third-party payment institution to confirm your payment instructions and complete the payment.
If you agree to this policy, it means that you authorize us to share your wechat avatar, wechat nickname and shared social information with the marketing personnel of Hershey leap, so that the marketing personnel can provide you with after-sales and promotion services related to the products.
4. For companies, organizations and individuals with whom we share personal information, we will require them to handle personal information in accordance with this policy and any other relevant confidentiality agreements and security measures. For example, for the members of Hershey Yue, we will require them to use the personal information of customers only within the scope of providing after-sales and promotion services of Hershey Yue products to customers, and shall not use personal information beyond the scope of this purpose. We will require them to pay attention to protecting the personal information of customers and avoid damaging the legitimate rights and interests of the subject of personal information.
£¨2£© Transfer
We will not transfer your personal information to any company, organization or individual, except for the following circumstances:
1. Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
2. Provide information as required by applicable laws and regulations, requirements of legal procedures and mandatory administrative or judicial requirements;
3. Provided in accordance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
4. In case of merger, acquisition, asset transfer or similar transactions, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to ask you for authorization consent again.
£¨3£© Public disclosure
We will only publicly disclose your personal information under the following circumstances and on the premise of taking safety protection measures that meet the industry standards:
1. According to your needs, disclose the personal information specified by you in the disclosure mode that you expressly agree;
2. If it is necessary to provide your personal information according to the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information according to the type and disclosure method of personal information required. On the premise of compliance with laws and regulations, when we receive the above request for disclosure of information, we will require to issue corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the information requested from us should be as transparent as possible to the extent permitted by law. We have carefully reviewed all requests to ensure that they have legal basis and are only limited to the data obtained by law enforcement departments for specific investigation purposes and with legal rights.
4¡¢ How do we store and protect your personal information
1. We only save your personal information within the time limit allowed by laws and regulations. In principle, the personal information we collect and generate in the people's Republic of China will be stored in the people's Republic of China. Some of Hershey's products and services involve cross-border business. For the purposes stated in this policy, we may transfer your personal information to Hershey's companies outside the people's Republic of China, enterprises or institutions that cooperate with or provide services for Hershey. At the same time, we may also store your personal information outside the people's Republic of China, as permitted by laws and regulations. If for the purposes stated in this policy, we need to transmit the relevant personal information collected in China to overseas institutions or store the relevant personal information collected in China overseas, we will implement in accordance with laws and regulations and the provisions of relevant regulatory authorities, and require overseas enterprises and institutions to keep your personal information confidential through signing agreements, on-site verification and other effective measures.
Such overseas jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal information is equally protected in the people's Republic of China. By agreeing to this policy, you agree to the cross-border transmission and / or storage of your personal information by Hershey in accordance with this policy.
2. We promise that we will make the information security protection reach the mature technical level in the industry. In order to protect your information security, we are committed to using various security technologies and supporting management systems to minimize the risk of your information being leaked, damaged, misused, unauthorized access, unauthorized disclosure and change. For example, encrypted transmission through network security layer software (SSL), encrypted storage of information, strict restriction of access to the data center, use of dedicated network channels and network agents. At the same time, we have established a data security department, established relevant internal control systems, and adopted the principle of minimum sufficiency authorization for staff who may have access to your information; We will systematically monitor the staff's handling of your information, and continue to strengthen and publicize the relevant laws and regulations, privacy and security standards and security awareness of the staff. In addition, we will engage an external independent third party to evaluate our information security management system when necessary.
3. We will handle personal information security incidents according to law, and organize training for relevant staff to make them master their job responsibilities and emergency response strategies and procedures. In the event of personal information security incidents, we will promptly inform you of the basic situation and possible impact of the security incidents, the disposal measures we have taken or will take, the suggestions you can take to prevent and reduce risks independently, and the remedial measures for you in accordance with the requirements of laws and regulations. We will promptly inform you of the relevant information of the event by means of websites, APP push notifications, sending emails / short messages, etc. when it is difficult to inform the personal information subjects one by one, we will take reasonable and effective measures to publish the announcement. At the same time, we will actively report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities. If your legitimate rights and interests are damaged, we will bear corresponding legal liabilities.
4. Please keep your login name and other identity elements properly. When you use haoshiyue products or services, we will identify you by your login name and other identity elements. Once you disclose the above information, you may suffer losses and may have adverse legal consequences. If you find that your login name and / or other identity elements may or have been disclosed, please contact us immediately so that we can take corresponding measures in time to avoid or reduce relevant losses.
5. If we stop operation, we will stop collecting your personal information in time, notify you of the notice of stopping operation in the form of delivery or announcement one by one, and delete or anonymize your personal information held by us.
5¡¢ How do you manage your personal information
During the period when you use our products or services through the Hershey network platform, we provide you with corresponding operation settings in the Hershey network platform, so that you can more conveniently access and manage your personal information and protect your right to cancel your account. Please refer to the guidelines of each platform.
If you are unable to access, correct or delete your personal information and withdraw your consent and authorization to collect and use personal information through the foregoing methods, or you need to access, correct or delete other personal information generated by your use of our products and / or services and withdraw your consent and authorization to collect and use personal information, Or you think that Hershey has violated any laws and regulations or the agreement with you on the collection or use of personal information, you can contact us through the way of publication of this policy.
In order to ensure security, we may need you to provide a written request or provide your identification documents. We will reply to your request within 30 working days after receiving your feedback and verifying your identity. For your reasonable request, we do not charge any fee in principle, but for repeated requests that exceed the reasonable limit, we will charge a certain cost as appropriate. We may refuse requests that are unreasonably repeated, require too many technical means (e.g., need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are very unrealistic (e.g., involve information stored on backup tapes).
Under the following circumstances, we will not be able to respond to your request according to the requirements of laws and regulations:
(1) Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) Related to criminal investigation, prosecution and trial;
(4) There is sufficient evidence to show that you have subjective malice or abuse of rights;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations.
6¡¢ Personal information protection of minors
The products, services and business activities we provide through the Hershey network platform and other channels are mainly for adults. Minors may not create their own accounts without the consent of their parents or guardians.
If you are a minor under the age of 18, please do not provide us with personal information unless you have obtained the express consent of your guardian.
We treat anyone under the age of 18 as a minor. In the case of collecting personal information of minors with the consent of parents, we will only use or publicly disclose this information if permitted by law, expressly agreed by parents or guardians or necessary for the protection of minors.
If we find that we have collected personal information of minors without the prior consent of verifiable parents, we will try to delete the relevant information as soon as possible.
7¡¢ How is this policy updated
1. In order to provide you with better services and with the development of Hershey's business, this privacy policy will be updated accordingly. However, without your explicit consent, we will not reduce your rights under this policy. We will update the relevant content of this policy by publishing it on the corresponding Hershey hop network platform.
2. For major changes, we will also provide more significant notices (we will send notices by including but not limited to email, SMS or website announcements to explain the specific changes in the privacy policy).
Major changes referred to in this policy include but are not limited to:
(1) Significant changes have taken place in our service model. Such as the purpose of processing personal information, the type of personal information to be processed, and the use mode of personal information;
(2) Major changes have taken place in our ownership structure and organizational structure. Such as changes in owners caused by business adjustment, bankruptcy and merger;
(3) The main objects of personal information sharing, transfer or public disclosure have changed;
(4) Significant changes have taken place in your rights to participate in the processing of personal information and the way in which you exercise them;
(5) When the responsible department, contact method and complaint channel responsible for handling personal information security change;
(6) When the personal information security impact assessment report indicates that there is a high risk.
3. We will also archive the old version of this policy for your reference.
8¡¢ How to contact us
If you have any questions, opinions, suggestions or complaints about this policy, or do not want to receive our business information, you can contact us through the following ways:
Email address: 365709246@QQ.com
(please mark "personal information protection" on the email header)
Generally, we will reply within 30 working days.